Thank you for choosing Biznetnow.com. We take pride in our products and want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to support you with our return and refund process.
1. 30-DAY RETURN PERIOD
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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To be eligible, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging.
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Please keep your receipt or proof of purchase handy to expedite the process.
2. HOW TO INITIATE A RETURN
To start a return, simply contact our dedicated support team at [email protected].
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If your return is accepted, we will send you instructions on how and where to send your package.
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Note: Items sent back to us without first requesting a return will not be accepted.
3. DAMAGES AND ISSUES (QUALITY ASSURANCE)
Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you receive the wrong item.
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We prioritize these cases and will work quickly to evaluate the issue and make it right through a replacement or a full refund.
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Please include photos of the damaged item in your initial email to [email protected].
4. NON-RETURNABLE ITEMS
Certain items cannot be returned for health and safety reasons, such as:
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Personal care goods (beauty products, skincare).
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Custom products (special orders or personalized items).
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Final sale items or gift cards.
5. REFUNDS
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Once we receive and inspect your return, we will notify you if the refund was approved.
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Approved refunds are automatically processed back to your original payment method within 10 business days.
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Please remember it can take some time for your bank or credit card company to process and post the refund.
6. EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.